TERMS & CONDITIONS

IMPORTANT: Please read all terms and conditions carefully.

1.     BOOKING & CANCELLATION POLICY

We understand that plans change and we would be disappointed not to have you stay at 47 Woolshed Road, but sometimes life gets in the way. Although we would like to offer more flexibility and due to the nature of our property tailored more to larger groups and special occasions, it is often hard to secure alternative bookings when cancellations occur on short notice. Therefore, the following booking and cancellation policy applies:

  • 100% of booking (including any relevant fees and taxes) charged at time of reservation

  • Full refund more than 30 days out from your arrival date (less fees and taxes)

  • Within 30 days of arrival date, 100% of booking amount (including any relevant fees and taxes) will be forfeited

  • All cancellations must be made in writing to the below email

  • We encourage all guests to take out travel insurance in the event of catastrophic events that would limit access to the property or cause damages during your stay (e.g. bushfires)

2.    RATES & CHARGES

The following guidelines have been provided to ensure you have the correct information to enjoy your stay:

  • Each room has a maximum of 2 guests per room, this includes any children

  • Rooms that will not be required will be inaccessible, so please ensure at the time of booking the accurate room numbers are provided

  • If additional guests do attend, please notify us so we can make arrangements. Alternatively, a $150AUD per room per night will be charged

  • Please note that there will be no refunds for parties that reduce in size

  • Infants (0-2 years) are of course welcome, and are not chargeable. Cots & highchairs for infants are onsite, please enquire directly for the most up to date information

  • Minimum 2-night stay

  • Minimum 3 or 4-night stay may apply to high demand weekends, peak season including Easter, Christmas and long weekends

  • Any event onsite will incur a minimum flat fee of $2,000 per night and minimum 3-night stay

All rates and charges are subjective to change, please refer to www.47woolshedroad.com.au/booknow for the most up to date pricing.

47 Woolshed Road reserves the right to cancel any booking without reason. In this instance, a full refund will be processed back to credit card on file.

3.    IDENTIFICATION

Please note that it may be a requirement to obtain legal photographic identification during your booking process, or requested during or after your stay. This information will be securely stored in our reservations system.

If guest refuses to provide this information, we reserve the right to cancel the booking at the guests own cost.

  

4.    PAYMENT, TAXES & FEES

All payments to secure your booking are to be made with a valid credit card (VISA, MASTERCARD, AMEX) that must match the primary or secondary guest on the reservation. Please note that bookings may be refused if the credit card provided does not match the contact listed on the reservation.

Our payment gateway is securely encrypted and integrated via Stripe.com. Used in over 120 countries with millions of companies including Amazon, Google, Microsoft, Uber, Booking.com & Expedia.

The rates shown during your booking process include VAT (or GST) fees. Please note that standard credit card fees will be applied, these vary between 1.2% & 2.5% and dependent on provider.

All rates displayed are in AUD.

5.    CHECK-IN TIME / CHECK-OUT TIME

 Check-in time:     3:00PM

Check-out time: 10:00AM

Information will be provided to you closer to the arrival date on how to access the property, and also what to do upon your departure.

Please advise of your approximate arrival time under ‘additional comments’. A request can be made for an earlier arrival or later check-out time but can never be guaranteed, this will always be dependent upon other guests on either side of your stay.

6.    DAMAGES & THEFT

We love our property and we hope you do to, so please look after it for all future guests to enjoy. Damages and theft on the property can occur, and up to $5,000 AUD security deposit will be charged in the case of serious incidents. This amount will not be charged prior to your booking, but we reserve the right to charge after check out to the primary contact on file.

  • Examples, but not limited to, include:

  • Broken/damaged furniture, carpet, bedding and infrastructure

  • Graffiti/drawings on surfaces including furniture walls, floors and ceilings

  • Severe stains and spills

  • Stealing items including appliances, electronics and furniture

  • Discolouration or damage to pool

  • General damage caused by any guests or pets

Please notify us of any damages or incidents during your stay by calling/texting or emailing stay@47woolshedroad.com.au

7.    EVENTS & ALCOHOL

Although we accept small private events at our property, there are some rules in place in order to protect each other but also our neighbours.

  • Guests: maximum capacity of 20 people (with prior approval) on the property at any point in time. No more than 10 adults/children staying overnight in the farmhouse.

  • 10pm curfew: no loud music or excessive noise after 10pm each evening. Strictly indoors after 10pm

  • Décor: guests are welcome to decorate, so long as all decorations are removed before checking out. Alternatively, an additional $250 cleaning fee may apply

  • Alcohol: all guests consuming alcohol must be over the age of 18

  • Illicit substances: use of drugs on the property is strictly prohibited

47 Woolshed Road reserves the right to terminate your stay if any of the above rules are not adhered to. This could include immediate exit from the property at the cost of the guest, including no refunds or returns for the remainder of the stay.

8.    CLEANING

We are a self-contained property and therefore we do not provide turn-down services. There is a laundry onsite which you are free to use for longer term stays (+ 7 nights).

A standard fee is factored into your booking for the clean of the farmhouse post departure. Any excessive cleaning that is deemed beyond reasonable, may require extra cleaners whereby the fee for this will be passed onto the guest. We will notify you in any case, with supporting images, if this were to occur.

9.    SMOKING & FIRE

Fire ban season is from 1st November – 30th April each year inclusive, strictly no fires during these months.

 There is a strict no smoking policy inside any of the facilities at 47 Woolshed Road. The house is fitted with smoke detectors. You are welcome to smoke outside, but please be courteous and remove any cigarette butts into the rubbish bins provided. Do not place onto grass or surrounding area.

An additional $250 fee will apply to any booking if guests smoke inside the premises.

10.  CHILDREN & INFANTS

47 Woolshed Road is ideal for families and kids to enjoy a rural retreat away from a busy lifestyle. We have provided the following information to ensure your stay is a safe and enjoyable one with the little ones:

  • Guests under the age of 18 must be accompanied by a parent or legal guardian

  • Electric fence: the external perimeter of the house has an electric fence to keep the cattle out, please ensure your children are not left unattended in these areas

  • Fenced pool: no children are to be left unattended in the pool area under any circumstances

  • Large staircase: located in the entrance foyer inside the house, always use handrails and do not leave children unattended

  • Upstairs balcony: 3 rooms have direct access to balcony that has secured railing. For safety reasons do not leave children unattended in this area

11.  PETS

We only accept dogs onto the property, and no other animals are permitted. The following rules will apply:

  • All dogs require pre-approval, it is not automatically granted

  • $150 additional fee per stay will apply (includes 2 dogs)

  • Notify us at the time of your booking the type of pet, age, shedding/non shedding

  • Dogs must be toilet trained

  • Dogs must be +6 months age

  • Maximum weight 20kg

  • Maximum 2 dogs per stay

  • Animal waste picked up and deposited using bins provided

  • Any shedding pets must remain off all furniture or remain outside (e.g. Labrador, golden retriever, German Shepard). If there is any evidence of dog hair on furniture and beds, the additional cleaning fee below will automatically apply

An additional $250 fee will apply to any booking with excessive cleaning as a result of a pet. Guests will be also be held financially liable for any damage caused by the pet.

 

12. THE PROPERTY

There is 54-acres of property surrounding the farmhouse. Although it is a beautiful view, there is an abundance of wildlife in the area and therefore we do not encourage exploring far beyond the perimeter of the farmhouse. If you do so, you do so at your own risk. Incidents that may occur include:

  • Snake and spider bites

  • Injury from livestock

  • Sprained ankles, trips and falls

  • Drowning

 

12.1 POOL:

The pool is securely fenced and all adults and children use the pool at their own risk. Any incidents, injuries or death is not the responsibility of 47 Woolshed Road Pty Ltd. Excessive alcohol use is not recommended whilst using the pool. No food or glassware is permitted in the pool area. Call 000 in case of emergency.

 

12.2 DAM:

On the western side of the property is a freshwater dam, access to this dam is strictly prohibited. This includes walking within a 10-metre perimeter, swimming or any water activities of any kind.

 

12.3 LIVESTOCK:

This is a working livestock property. Please do not interfere or get within a 10-metre distance of any livestock on the property. Getting close to livestock may cause spooking, and result in charging at guests.

 

12.4 FLOWER FARM:

We have a 5-acre native flower farm on the property, please note there is strictly no access to this area.

13.  SECURITY

Please note that there are security cameras on the external perimeter of the property. There are no hidden cameras, nor cameras indoors to protect your personal privacy.

14.  THIRD PARTY PROVIDERS

47 Woolshed Road sometimes includes third party products or services in special packages, or hosts third party services at the property, and 47 Woolshed Road is not liable under any circumstances for any failure by third party providers to provide products or services, nor for any error, alteration or change of any kind made by those third-party providers following acceptance of a booking by them.

All third-party coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those third parties.

47 Woolshed Road does not warrant the accuracy of any information, statements or representations made by third parties and is not liable for any act or omission, default or negligence of any third-party provider.

15.  PROMO CODES

The promo code must be entered into the promo code field at the final step when making your booking that is located under the ‘Book Now’ button during the reservation page. The dollar amount will be automatically deducted from your total stay amount on the final step before submitting your booking. Please note some promo codes are unique, and are only available for a one time only use. Promo codes cannot be used in conjunction with any other promotional codes or offers. The promo codes are only valid by booking direct through the website, and is not applicable to any 3rd party providers (e.g. AirBnB, Booking.com, Stayz)

 All promotional offers including discounted rates of 10%, 15% and 20% apply only to reservations to a minimum 4 room selection, these offers do not apply to reservations of 3 rooms or less when selected. If the reservation is processed applying a discount that is not approved by 47 Woolshed Road in writing to 3 rooms or less, 47 Woolshed Road will cancel the reservation and will refund the full amount to the guest.

 47 Woolshed Road reserves the right to cancel the reservation at any time if the previous information outlined in the Terms and Conditions are not met. 47 Woolshed Road also reserves the right to remove the promotional code without notification.

16.  PERSONAL GOODS & INDEMNITY

Any monies or other valuables, goods or vehicles that belong to you, brought in to the farmhouse, property or car park are to remain your responsibility and we are not responsible for their safekeeping.

To the extent permitted by law, you agree to release, hold harmless and indemnify 47 Woolshed Road Pty Ltd and its current and former owners, contractors, employees and agents against and from all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss/damage and damage for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your reservation, your stay or your attendance to 47 Woolshed Road for any reason whatsoever.

We grant you a licence to stay at 47 Woolshed Road and we reserve the right to terminate the licence at any time.

17.  PRIVACY

At various times, we may collect personal information about you and/or the guests accompanying you during your stay or attendance at an event at 47 Woolshed Road. 47 Woolshed Road handles all personal information in accordance with its Privacy Policy and applicable privacy laws. Please refer to our privacy policy for more information by clicking here.